GoHotelly
3-star hotel Check-in 15:00 · Check-out 11:00

Hotel Caracol Puerto

Stay at Hotel Caracol Puerto with free Wi-Fi, breakfast, parking, and beach access. Rated 3.7 with 193 reviews, close to Cancun Airport and local attractions.

Niños Heroes 5, 77580 Puerto Morelos, Q.R., Mexico View on map
7.4/10
Good Based on 199 recent guest reviews
Free Wi-Fi Free breakfast Parking Beach access Kid-friendly
What recent guests emphasize

Comfortable stay near the beach with great local access

Visitors highlight the hotel’s clean and cozy rooms, helpful staff, and prime location close to restaurants, the beach, and local attractions. Noise from nearby bars can affect light sleepers, but the affordable price and essential amenities make it a solid choice for casual travelers.

Guests often praise

  • Clean, comfortable rooms with reliable air conditioning and hot water.
  • Friendly, accommodating staff ensuring a pleasant experience.
  • Convenient location within walking distance of the beach and local eateries.
  • Complimentary breakfast options and helpful amenities such as free Wi-Fi and parking.
  • Value for money, especially compared to pricier resorts in the area.

Worth knowing

  • Noise from nearby bars can be loud until around midnight; light sleepers may be impacted.
  • Wi-Fi coverage is stronger on the first and second floors, with limited reach elsewhere.
  • Rooms are small but functional, without luxury features or a fitness center.
  • No swimming pool on site, though beach access is available.
  • Television offers Netflix and other apps, adding entertainment options in rooms.

Best for

  • Budget-conscious travelers seeking a simple, clean place near the beach.
  • Visitors prioritizing location for sightseeing, dining, and outdoor activities.
  • Guests looking for a kid-friendly hotel with basic comforts and parking.
  • Those who value easy access to nearby supermarkets, restaurants, and public plazas.
  • Travelers open to modest accommodations without luxury amenities.
Compare booking partners

Open this hotel on the platform you trust.

GoHotelly doesn't process bookings — we open this property on each partner so you can compare live rates, cancellation rules and loyalty perks side by side.

Some links are affiliate — if you book, GoHotelly may earn a small commission at no extra cost to you. Read the full disclosure.

About this property

Welcome to Hotel Caracol Puerto

Situated on Niños Heroes Street in Puerto Morelos, the hotel offers a straightforward stay close to the beach and local dining spots. With a rating of 3.7 from nearly 200 reviews, guests find the location convenient for exploring nearby attractions such as the Monumento Ruta de los Cenotes and Playa Publica, both popular for sightseeing and outdoor activities. The Cancun International Airport is approximately a 20-minute drive, making arrivals and departures relatively easy.

This modest hotel provides essential amenities including free Wi-Fi, complimentary breakfast, and parking. Rooms are described as clean and comfortable with functioning air conditioning and hot water, which guests have consistently highlighted in their feedback. While there is no swimming pool or fitness center on site, beach access is available, appealing to visitors focused on recreation and relaxation by the water.

Guest comments reveal a mostly positive experience, especially appreciating the friendly staff, well-maintained rooms, and the proximity to restaurants and shops. Some reviews note noise from nearby bars as a potential disturbance for light sleepers, so consideration of this factor is advisable. Overall, the property suits travelers seeking an affordable, no-frills base with easy access to the town's amenities and attractions.

Nearby hotels with higher ratings offer alternative options just a short distance away for those looking for different accommodations. The hotel's small scale and practical facilities make it well suited for visitors focused on getting out and about rather than spending extensive time on-site.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Parking
Beach access
Kid-friendly

Not available at this property

Pool
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

LG
Luis Garcia Apr 14, 2026
8.0

Nice little hotel with a complementary coffee, tost, and cereal. (or at least that is what they had the day I stayed there.) Comfy room with AC and AC is a must.

AV
Amneris V Apr 10, 2026
10

Me and my husband stayed at this gem this past weekend and we truly enjoyed it. The rooms were small but cozy and clean. I enjoyed the shower it had hot water and the water pressure was excellent. The tv had netflix and plenty of other apps to watch movies.Maria the maid made sure to leave them spotless. The front desk guy was very courteous. I loved the area very close to everything. The best part was the taco spot right next to it El taco loco restaurant. Delicious authentic tacos and drinks and they are open till 2am. We loved our stay and we can't wait to be back soon. We recommend this hotel to everyone 100%.

AM
Ana Marcano Mar 21, 2026
8.0

Simple and clean, Ramiro was very nice and helpful. Good location, close to most restaurants , convinience stores and the biggest supermarket. Nothing fancy, but all works well, hot water doesn't run out, the air conditioner cools the room perfectly, it gets to the cold side even, a terrace on the top floor. The only downsides: for those who have trouble sleeping with noise, the bars that are closeby, which stop their music at midnight, are very loud; I would have liked an extra sheet or blanket. Everything else is good.

L
Luke Mar 14, 2026
10

Not sure why there are so many negative comments, people that complain about noise should reconsider coming to Mexico or invest in some ear plugs. This is a great little hotel, for such a good price, that’s also in a great position. Close to the beach and awesome restaurants. Our room was so neat/ tidy, honestly couldn’t fault it. Thank you, hasta la proxima

RA
Rocky A Mar 02, 2026
10

Best bang for your buck! We weren’t looking for luxury with one of the ridiculously priced resort hotels, just a room closer to the beach than in town with air conditioning. This place was perfect for just that. Has a tv with tons of channels some English which is nice. Water in the shower was hot too!

WW-
Warren Weihing - google phone Feb 18, 2026
8.0

It nice Mexican hotel which I have stay in three of rooms because of coming two days early on my reservation. I moved to less expensive room and then one with internet The internet works only on the first and second floors. All the rooms come with a refrigerator. It is also close to the main plaza

SK
Sniper King Jan 02, 2026
8.0

A small clean pñeasant hotel in the centre close to all ameneties tv , refrigerador, wifi , hot water , friendly staff . Reasonable price

J
Jan Dec 23, 2025
10

I Stayed at Hotel Caracol! Excellent choice for staying in Puerto Morelos. The Bed was very comfortable and the Room was Super Clean. Top Location! I recommend you to stay here if you’re looking for a good option in Puerto Morelos

Location & neighborhood

Where you'll find Hotel Caracol Puerto

Puerto Morelos, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Cancun International Airport 20 min Car
  • Cozumel International Airport 2 hr 1 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Croco Cun Zoo 2,874 reviews

Croco Cun Zoo

Carr. Cancún - Tulum 31-Km 31, Joaquín Zetina Gasca, 77580 Puerto Morelos, Q.R., Mexico

4.6 · Zoo
Monumento Ruta de los Cenotes 127 reviews

Monumento Ruta de los Cenotes

Quintana Roo Puerto Morelos - Leona Vicario, 77580 Puerto Morelos, Q.R., Mexico

4.6 · Museum
Playa Publica puerto morelos 731 reviews

Playa Publica puerto morelos

77580 Puerto Morelos, Quintana Roo, Mexico

4.5 · Beach
People also viewed

Similar Hotels in Quintana Roo

Hand-picked alternatives with a comparable feel, size and price band.

Francisco Zarco 101, Escorpio, 34210 Durango, Mexico

Hotel Escorpio

Stay at Hotel Escorpio in Durango, featuring free WiFi and parking. Rated 3.5 with 178 reviews, close to Durango Airport and top ...

3.5 (178) View
Carr Yautepec-Tlayacapan 25, Barrio de Texcalpan, 62540 Tlayacapan, Mor., Mexico

Villa Bugambilias

Stay at Villa Bugambilias in Tlayacapan, Mexico. Enjoy a comfortable 4.1rated hotel with guest reviews and a convenient location ...

4.1 (30) View
P.º de Las Artes 800, Tecnológico, 26080 Piedras Negras, Coah., Mexico

Hampton Inn by Hilton Piedras Negras

Stay at Hampton Inn by Hilton Piedras Negras with free breakfast, outdoor pool, gym, and free WiFi, located near M.2 highway and ...

4.6 (1,095) View
Av Miguel Alemán 508, Centro, 91700 Veracruz, Ver., Mexico

Auto Hotel German

Stay at Auto Hotel German, a 4.2rated motel in Veracruz with WiFi and parking. Close to Aquarium of Veracruz and San Juan de Ulú...

4.2 (283) View
Av Camarón Sábalo 777, Zona Dorada, 82110 Mazatlán, Sin., Mexico

Hotel Best Western Posada Freeman Zona Dorada

Enjoy free breakfast, outdoor pool, and beach access at Hotel Best Western Posada Freeman Zona Dorada in Mazatlán’s popular Zona D...

4.3 (1,177) View
Libramiento San Luis-Tampico Km 2.5 S/N, 79070 Cdad. Valles, S.L.P., Mexico

Auto-hotel Villas San Luis

Autohotel Villas San Luis offers free WiFi and parking in Cdad. Valles, S.L.P. Rated 4.4 from 248 reviews, ideal for sightseeing...

4.4 (248) View
Hidalgo 700, Centro de Linares, 67700 Linares, N.L., Mexico

Hacienda Real de Linares S.A. de C.V.

Stay at Hacienda Real de Linares, a 4.3star hotel in Centro de Linares offering LGBTQ+ friendly amenities and close to Museo de L...

4.3 (1,367) View
Calle Principal S/N, San Agustinillo, 70946 Santa María Tonameca, Oax., Mexico

Casa Aamori

Stay at Casa Aamori in San Agustinillo, featuring ocean views, free WiFi, outdoor pool, beach access, and a restaurant. Rated 4.4...

4.4 (119) View
Carr. Federal Texcoco-México Km. 22.3, Col. La Magdalena Atlicpac, 56525 La Magdalena Atlicpac, Méx., Mexico

Hotel Lexus

Stay at Hotel Lexus in La Magdalena Atlicpac, Méx. Enjoy free WiFi, parking, breakfast, and easy access to Mexico City Internatio...

4.3 (1,136) View
Share your stay

Stayed at Hotel Caracol Puerto? Help the next traveler decide.

Short, honest notes are more useful than long ones. A few sentences about what worked, what surprised you, and who the hotel is best for will go a long way.

Your email is only used to verify the review — it won't be shown publicly.